M M Broad & Son Funeral Directors prides itself on the service that we offer so we are always happy to receive feedback and independent reviews provided by families we have worked with. Here are a few recent reviews and comments our families have left us.
If you would like to provide feedback please don’t hesitate to get in touch.
Rated 5.0 / 5 based on 27 reviews. Collected from Google, Much Loved, and Other sources.
Google
Jacqui “JAB” Barker
Barry Board was so understanding at such a difficult time. He was so helpful and supportive. He went out of his way to make my dad’s funeral special. Libby who did our service was lovely and kind. I highly recommend using this company thank you
Google
Jacqui “JAB” Barker
Barry Board was so understanding at such a difficult time. He was so helpful and supportive. He went out of his way to make my dad’s funeral special. Libby who did our service was lovely and kind.
I highly recommend using this company thank you so much.
Google
CSJ KG
My family and I are thankful to the team for a very beautiful service for my late husband, led by Samantha Wraight of MM Broad & Son Funeral Directors. Kind regards, Mrs Jenny G.
Google
andrew corroll
A very professional and friendly service they took the stress out of a very sad day.
Google
Colin Swingler
In memory of our Mum Betty. The undertakers were excellent from start to finish. Nothing was too much trouble and they were so caring, kind and professional in everything they did for us. We would like to thank all those involved but especially Rhiannon, Samantha
Google
Colin Swingler
In memory of our Mum Betty. The undertakers were excellent from start to finish. Nothing was too much trouble and they were so caring, kind and professional in everything they did for us. We would like to thank all those involved but especially Rhiannon, Samantha and Sonya the Celebrant. You all eased us through a difficult time and gave Mum a wonderful send off. We wholeheartedly recommend M M B-road and Son, Funeral Directors. Alison and Caroline.
Google
Michelle White
This company is without a doubt amazing!! They make an extremely difficult time so much easier on grieving families!! They listen, they remember, they comfort, they are kind, caring & compassionate. Every single member of staff that helped my uncle along his final journey were
Google
Michelle White
This company is without a doubt amazing!! They make an extremely difficult time so much easier on grieving families!! They listen, they remember, they comfort, they are kind, caring & compassionate. Every single member of staff that helped my uncle along his final journey were outstanding at what they did, not only that but they went above & beyond to make sure us as a family were kept up to date, happy with every single thing they did (nothing was to much trouble for them) & were there to help us on the day of the funeral as well, right down to Deanna walking next to me whilst I helped carry the coffin as I was nerves about dropping it & Sam standing with me when I did my eulogy incase I needed her support. So Yaren, Sam, Tony, Deanna & the rest of the team thank you so much for your service, your kindness, your support, your friendship & for making my uncles final journey a safe one & for putting us as a family at ease knowing he was in very good hands!!
Google
Chanel Michaels
I would like to express my deepest gratitude to Yaren for the incredible care and support she provided during the preparation of my dad's funeral. From the very beginning, Yaren was not only highly professional but also genuinely compassionate, which made all the difference during
Google
Chanel Michaels
I would like to express my deepest gratitude to Yaren for the incredible care and support she provided during the preparation of my dad's funeral. From the very beginning, Yaren was not only highly professional but also genuinely compassionate, which made all the difference during such an emotional time for our family. Everything she did was accompanied by the warmest, most comforting smile, and I felt completely confident that my father was in excellent hands while he was under her care. Her attention to detail, patience, and constant communication ensured that everything was handled smoothly and with great care.
Yaren went above and beyond to make a difficult process much easier for us, and her kindness truly stood out. We are forever grateful for her warmth and dedication. Thank you, Yaren, for making this challenging time more bearable.
I would also like to extend a heartfelt thank you to Samantha, our funeral director, for her exceptional care and support on the day of the burial. From start to finish, she was incredibly pleasant, polite, and attentive, ensuring that both my family and I were okay throughout the entire day. Samantha’s gentle and thoughtful approach made an emotionally difficult experience much easier for all of us. Her professionalism, coupled with her kindness, truly stood out, and we are so grateful for her help and presence during this time.
Thank you Yaren & Samantha, for everything.
Google
Silvia Firth
I am so pleased we chose MM Broad & Son to help arrange my father's funeral. Yaren was so helpful and respectful, she made the whole process as painless as possible and managed our expectations with ease. She kept us informed at every stage and
Google
Silvia Firth
I am so pleased we chose MM Broad & Son to help arrange my father's funeral. Yaren was so helpful and respectful, she made the whole process as painless as possible and managed our expectations with ease. She kept us informed at every stage and ensured we were happy with our choices. I would also like to extend my thanks to Sam and the team on the day of the funeral, they were absolutely marvellous. Their professionalism, courtesy and kindness shone in abundance. I have no hesitation in recommending their services. Truly first class.
Google
Gabrielle M
I would like to give a huge thank you to the whole team at MM Broad & Son, for helping us with organising our late Mum's funeral. Being relatively young in my twenties, this was the first time I've ever had to deal with organising
Google
Gabrielle M
I would like to give a huge thank you to the whole team at MM Broad & Son, for helping us with organising our late Mum's funeral.
Being relatively young in my twenties, this was the first time I've ever had to deal with organising a funeral, and I had absolutely no idea what to expect.
We were initially going to go ahead with a national funeral director, but after a lack of response from our closest branch, and having seen a majority of negative customer reviews, I'm glad I made the decision to look for a local funeral director.
I decided to carefully search for local funeral directors in Barnet, and I saw the really good reviews for MM Broad. I loved the fact that they said you could call them any time, which shows they value good customer service.
From the start when we first called on a Sunday morning, we got a call back instantly from Samantha acknowledging our voicemail, and we arranged the first initial appointment within a week.
What I really respect about MM Broad is the transparency of their fees and services on their website. From their website we managed to create our own tailored quote, which broke down everything from the burial fees, to the type of coffin to choose, to transport to the cemetery to flowers for the hearse. This meant we knew exactly what to expect and how to plan within our budget, and this helped us throughout our first meeting.
Samantha and Yaren were so kind, friendly and helpful throughout the whole process. They kept us updated, allowed us to visit our Mum as many times as we liked, and on the day of my Mum's burial, the whole team helped everything to run smoothly which was a blessing.
Thank you so much to all of you for making what's been one of the most traumatic times in my life, much easier :).
Without a doubt, I would highly recommend MM Broad & Sons in helping with your funeral to anyone in Barnet and beyond.
Much Loved
Jane Owen
Lorraine was very helpful and supportive, and gave good advice. Unfortunately she wasn't available on the week of the funeral and there were two other people in the office so the donation box didn't get delivered. On the day the whole arrangements were caring and
Much Loved
Jane Owen
Lorraine was very helpful and supportive, and gave good advice. Unfortunately she wasn't available on the week of the funeral and there were two other people in the office so the donation box didn't get delivered. On the day the whole arrangements were caring and dignified. Steven made sure that the ceremony ran smoothly and that everyone knew what they needed to do. The hearse waited at the crematorium gates for the Honour Guard of athletes to arrive and that was very touching. The family were grateful that the arrangements for viewing the deceased were in keeping with their wishes.
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